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Brother`s Love...
"Bin seit geraumer Zeit Kunde. Der Service ist optimal. Das Preis- Leistungsverhältnis mehr wie in..."
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Shipping
Hairpoint on-line one guarantees you an customer-oriented delivery completion:
Their modes of shipment and forwarding expenses 
At final consumers we supply your articles for you forwarding expenses-free, to registered Gewerbekunden (receive trade discount) starting from a commodity value of of 55€ within Germany within of Germany forwarding expenses-free starting from 75€ net commodity value. With furniture and facility articles you carry forwarding charges ex factory (usually is the 10% of the commodity value), maximally to 250€
Reason more, for an order with Hairpoint on-line one!
Everything our modes of shipment:
- DHL
Please note that during service by mail still further local fees result such as package setting costs (in Germany at least 2€) or with post office cash on delivery bank credit transfer costs. We recommend from there in the interest of small costs in particular outside of Germany the payment by Vorkasse (IBAN, BIC) or credit card. This is substantially cheaper! Thus no cash-on-delivery item abroad!
Our forwarding expenses (further on request):
- starting from 55€ forwarding expenses-free
Completion of your supply generally and important notes
- Usually Hairpoint supplies over DHL. Larger parts, like space equipment parts are delivered over shipping companies.
- Examine the supply. There is the obligation to communicate to us discrepancies immediately. The commodity is to be opened not further, if it, which Anlieferer or we because of a discrepancy the back completion require. Otherwise you must carry the depreciation resulting from it.
- The dispatch by Maxibrief requires the adherence to the post office regulation and is meant only for parts, which fit in the letter to 2 cm thickness, are shatterproof and cannot with pressure not be damaged.
- Dispatch damages and obvious discrepancies are to be laid down with the goods receipt in writing with the receipt signature. No Zusteller or we recognizes later complaints on.
Confidence warranty: Despite all care, it can come with the Liefung to transport damages. In this case we refund naturally the damaged articles to you and help you during the damage completion.
Completion in the case of supply within Germany 
- They receive after dispatch of its commodity a Bestätigungsmail.
- We dispatch with DHL. Maxibrieggerechte Kleinstmengen with the post office, space equipment parts and larger quantities with a shipping company.
- We work on your order after receipt of payment. The delivery time extends depending upon transfer duration by 2-5 days.
Confidence warranty: DHL packages can do you on the basis the Tracking NR. after-pursue and are free of charge insured for you.
Completion in the case of supply within Europe (European Union)
- They receive after dispatch of its commodity a Bestätigungsmail.
- Usually the dispatch takes place as package or package with the post office.
- We work on your order after receipt of payment. The delivery time extends depending upon transfer duration by 2-5 days.
Confidence warranty: Assets from returns or nondelivery are back-transferred to the account suit-giving from you.
Completion in the case of supply within Europe (outside of European Union) 
- They receive after dispatch of its commodity a Bestätigungsmail.
- Usually the dispatch takes place as package or package with the post office.
- We work on your order after receipt of payment. The delivery time extends depending upon transfer duration by 2-5 days.
Confidence warranty: Assets from returns or nondelivery back-transferred to the account suit-giving from you, please BIC and IBAN to call.
Completion in the case of supply world-wide
- They receive after dispatch of its commodity a Bestätigungsmail.
- Usually the dispatch takes place as package or package with the post office.
- We work on your order after receipt of payment. The delivery time extends depending upon transfer duration by 2-5 days.
Confidence warranty:
Assets from returns or nondelivery are back-transferred to the account indicated by you.
Their delivery time
Their order is after receipt immediately worked on. The delivery time amounts to usually 1 to 2 working-days after goods despatch. Orders us to 12 o'clock at noon are present, usually still at the same working-day to the dispatch are brought, as far as the payment took place as agreed.
DHL informs you with Nichtantreffen and you has the possibility of
fetching your transmission at the local post office. After 7 days the
commodity decreases/goes back. The renewed delivery costs and the back
transmission expenditures go debited to the buyer.
Transmissions within Europe (European Union) take usually 3-14 days,
the world-wide dispatch 10-28 days, depending upon country also longer.
Extra costs as per arrangement develop in use of air mail with
substantial shortening the delivery time.
We constantly work on an improvement of logistics and a shortening of the delivery time for you.
Important note
Despite all care, it can come with the Liefung to damage in the case of transport. In this case we refund the damaged articles naturally free of charge to you.
Ditte consider you however the following approach:
Transport damages are to be lodged a complaint immediately with
entrance of the commodity with the supplier. They inform afterwards
Hairpoint on-line one over determined transport damages. If you should
want to send commodity back, inform us please before by email, fax or telephone.
Thanks for your understanding and your assistance.
You
Hairpoint team
